Thank you for choosing [Your Business Name]. We strive to ensure that all our customers have an exceptional learning experience. The following terms and conditions govern our cancellation and refund policies to provide transparency and clarity.

By purchasing any course or service on jassekhhon.com, you agree to this Cancellation and Refund Policy, as well as our [Privacy Policy] and [Terms of Use].

Cancellation and Refunds for Online Courses:

Change of Mind

We understand that situations change, and sometimes, courses may not meet your exact requirements. For this reason, we offer the flexibility to request a partial refund of the course fee within 48 hours of course activation.

• Within 24 Hours of Course Activation: If you request a cancellation within the first 24 hours of subscribing to the course, 90% of the course fee paid will be refunded, with 10% retained for administrative fees.
• Between 24 to 48 Hours of Course Activation: If the cancellation request is made after 24 hours but before the completion of 48 hours, 50% of the course fee will be refunded, and the remaining 50% will be retained.
• After 48 Hours: No refunds will be provided if the cancellation request is made after 48 hours of course activation.
• Access to Course Modules: If more than 3 modules of the course have been accessed, cancellation and refund requests will not be accepted.

Subscriptions

For any monthly or quarterly subscription programs, cancellations must be requested 48 hours before the next billing cycle begins to avoid being charged for the following month or quarter. If the request is not made within this time frame, the subscription fee for the next cycle will be charged and no refund will be processed.

Duplicate Payments

In case of duplicate payments made by the customer, the refund will be processed via the original method of payment. Refunds for duplicate payments will be completed within 7 to 21 working days after receiving the request.

How to Request a Refund

All refund and cancellation requests must be made by contacting us via email at [Your Contact Email]. Be sure to include your order details and the reason for the request.

Processing Time

Once your refund request has been approved and validated, all refunds will be processed within 30 days. Please note that the time taken to reflect the refunded amount in your account may vary based on your bank or payment processor.

Important Notes

• Refunds will only be made through the original method of payment.
• We reserve the right to modify or update this Cancellation and Refund Policy at any time, and any such changes will be effective immediately upon being posted on this website.

For any further queries or clarifications regarding cancellations and refunds, please feel free to contact us at support@jassekhhon.com